Director, Technology Communications & Organizational Change Management (14 month contract) (Ontario)

Director, Technology Communications & Organizational Change Management (14 month contract) (Ontario)

09 Oct
|
Canadian Tire
|
Ontario

09 Oct

Canadian Tire

Ontario

Canadian Tire Corporation is looking for a seasoned communications and change leader to step into a high-impact contract role at one of Canada's most recognized companies. Based in Toronto, Ontario , this Director, Technology Communications & Organizational Change Management position is a 14-month contract opportunity to shape how technology-driven change is communicated, managed, and sustained across a complex portfolio of initiatives.
This is a dual-mandate role — you'll be overseeing both Technology Communications and Technology Organizational Change Management (OCM) , acting as a trusted advisor to Technology leadership while driving clarity, alignment, and adoption at every level of the organization.
About the Role: Director, Technology Communications & Organizational Change Management At its core, this role is about translating complexity into clarity. You'll define the strategic direction for Technology communications and OCM , set governance standards, and ensure that priority initiatives are backed by robust stakeholder engagement, impact assessment, readiness planning, and adoption measurement . You'll work closely with Corporate Communications, HR, Enterprise Change, and Learning teams to align messaging and reduce communication fatigue across the organization.
You'll also play a critical leadership role in coaching sponsors and senior leaders through periods of significant change, identifying employee impacts, adoption risks, and change saturation , and recommending practical mitigation strategies. Oversight of the function's budget and vendor relationships will also fall within your remit, requiring sound judgement and resource management experience.
Benefits and Salary Canadian Tire offers competitive salaries and wages , along with store discounts and access to the Triangle Learning Academy for supported professional development. Eligible employees benefit from Canadian Tire Profit Sharing , retirement and savings programs , and an enhanced flex benefits package that includes $5,000 per year in mental health benefits for employees and their families. Total well-being tools and mental health resources are available to all employees.
Job Details Job Type: Full time (14-Month Contract)
Company: Canadian Tire
Location: Toronto, ON
Requisition ID: JR166480
Date Posted: October 5, 2026




Responsibilities This role operates at the intersection of strategic communications, organizational change management, and technology leadership . You'll be expected to lead at both the strategic and advisory level, guiding senior stakeholders while maintaining a clear view of portfolio-wide change activity and risk. The responsibilities below reflect the breadth and seniority of this position.
Define and drive the strategic direction for Technology communications and organizational change management, aligned with Technology priorities and business objectives
Serve as a trusted advisor to Technology leadership on executive communications, employee engagement, organizational change, and stakeholder alignment
Shape and oversee Technology's communications governance model, ensuring communication activities are coordinated, strategic, and aligned across the organization
Partner closely with Corporate Communications, HR, Enterprise Change, Learning, Technology leaders, and business stakeholders to align messaging, coordinate change activity, and reduce communication overlap and fatigue
Provide OCM leadership and advisory support for priority Technology initiatives, ensuring communications, stakeholder engagement, readiness, and adoption considerations are integrated into delivery plans
Guide leaders and sponsors through periods of change by identifying employee impacts, adoption risks, stakeholder concerns, and readiness requirements, and recommending practical mitigation strategies
Maintain Technology's OCM framework , methodologies, tools, and standards, ensuring a consistent and scalable approach to change management across major initiatives
Monitor change readiness, adoption, and stakeholder feedback across key initiatives, providing insights and recommendations to leadership
Oversee the function's budget and vendor investments , ensuring resources are effectively managed and aligned to organizational priorities




Requirements / Skills The ideal candidate brings senior leadership experience in Technology, Communications, or Organizational Change Management, along with a proven ability to influence executives and navigate complex stakeholder environments. Canadian Tire values leaders who can balance strategic thinking with practical execution and who understand the people side of technology change .
Bachelor's degree in Communications, Business Administration, Information Technology, Organizational Development, Change Management, or a related discipline
Senior leadership experience within Technology, Communications, Organizational Change Management, Transformation, or a comparable strategic function in a complex organization
Strong understanding of technology organizations and the people, process, and adoption considerations required to successfully implement technology change
Demonstrated experience advising senior executives and translating complex technology strategies into clear, actionable communications and engagement strategies
Experience leading enterprise-wide communications, OCM, and employee engagement initiatives across multiple stakeholder groups
Proven ability to assess organizational impacts , competing priorities, and change implications, and provide practical recommendations to leadership
Experience leading and developing multidisciplinary teams , including communications professionals, change management practitioners, and external resources
Experience managing budgets, vendor relationships, and external service providers
Change Management certification (e.g., Prosci) is considered an asset
Bachelor's degree in Communications, Business Administration, Information Technology, Organizational Development, Change Management, or a related discipline. Senior leadership experience within Technology, Communications, Organizational Change Management, Transformation, or a comparable strategic function in a complex organization. Strong understanding of change management principles, methodologies, and best practices, with experience applying them to technology-driven initiatives. Experience managing budgets, vendor relationships, and external service providers. Change Management certification (e.g., Prosci) is considered an asset.

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📌 Director, Technology Communications & Organizational Change Management (14 month contract) (Ontario)
🏢 Canadian Tire
📍 Ontario

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