Elevate your career as a Customer Support Specialist II with Teleperformance in Toronto. Experience a hybrid work model while utilizing your customer support expertise to address B2B needs.

Teleperformance is looking for a skilled Customer Support Specialist II to serve dental offices with comprehensive home care products. This role offers a unique opportunity to apply problem-solving abilities and system navigation skills while fostering strong client relationships. Engage with accounts, manage inquiries, and ensure accurate resolutions to support our mission of excellence.

Key Responsibilities:
• Resolve order-related issues efficiently
• Manage customer master data and account linkages




• Support account structures for distributors and groups
• Process email-based orders and inquiries
• Handle defective product reporting accurately

Requirements:
• 1–2 years in customer service or B2B support
• Proven complex issue resolution skills
• Solid analytical and problem-solving abilities
• Proficiency in CRM systems is essential
• Effective written communication skills

Bring your customer care and analytical skills to Teleperformance and contribute to exceptional service delivery.
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📌 Customer Support Specialist II at Teleperformance (Ontario)
🏢 Teleperformance Spain
📍 Ontario