At Payzant, we're looking for a Store Manager who is passionate about people, driven by results, and proud to serve their community.

In this hands-on role, you'll lead all aspects of store operations—from building and coaching a high-performing team to driving sales and delivering an exceptional customer experience. You'll set the tone on the floor, support your team's growth, and ensure every customer leaves confident in their project.

From leading daily operations and merchandising to solving challenges and celebrating wins, no two days are the same.

If you're a natural leader who thrives in a fast-paced workplace, takes ownership, and is ready to make a meaningful impact, we'd love to hear from you.

What you'll do:
Operations

Oversee the day-to-day operations of the store, ensuring a smooth, organized, and customer-ready environment

Maintain strong merchandising standards so products are easy to shop and project-ready

Ensure the store is clean, well-stocked, and reflects the pride we take in serving our community

Follow and uphold Payzant policies, procedures, and operational best practices

Driving Results

Lead the store to achieve and exceed sales targets through strong execution and team focus

Review sales and performance reports to identify opportunities and respond quickly

Drive local business growth by understanding your customers and their project needs

Take ownership of results and lead the team with a solutions-focused mindset

Customer Experience

Lead by example in delivering friendly, knowledgeable,



and project-focused customer service

Support customers in finding the right products and solutions for their home improvement needs

Ensure every customer feels welcomed, valued, and confident in their project

Build lasting relationships within the community to drive loyalty and repeat business

People & Culture

Build, coach, and inspire a team that takes pride in helping customers get the job done right

Recruit and develop team members who reflect our values of service, knowledge, and community

Create a positive, respectful, and team-first environment where everyone feels supported

Recognize and celebrate team successes while holding the team accountable to high standards

Health & Safety

Champion a safe and secure environment for customers and team members

Ensure all safety standards and procedures are clearly understood and followed

Address potential risks quickly and promote a culture of safety every day

Lead ongoing safety awareness and training within the store

A hands-on leader who isn't afraid to roll up their sleeves and lead from the floor

A people-first mindset with a passion for helping customers and supporting your team

A natural coach who can build, motivate, and develop a strong team

A results-driven thinker who takes ownership and delivers on goals

Someone who thrives in a fast-paced environment and loves variety in their day

What we offer:

Access to Group Benefit Program

RRSP Matching

Associate Discount

Employee and Family Assistance Program

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