Become a vital part of The Career Foundation as a Client Engagement and Program Administration Assistant. Focus on exceptional customer service and administrative support in a full time role.
In this key position, you will enhance client experiences at the front desk while performing various administrative tasks. Your responsibilities include conducting service quality audits, scheduling appointments, monitoring client engagement, and organizing events. This full-time role offers a chance to make a meaningful impact in a non-profit dedicated to workforce development.
Key Responsibilities:
• Conduct service quality audits and prepare performance reports
• Schedule appointments and coordinate communication with clients
• Monitor client engagement and perform outreach as needed
• Organize logistics for events and workshops
• Track client feedback and satisfaction data
Requirements:
• Minimum two years of customer service experience
• Post-secondary diploma or degree in relevant field
• Proficiency in Microsoft Office Suite
• Strong organizational and administrative skills
• Ability to build relationships with diverse stakeholders
Develop your customer service and administrative expertise while supporting The Career Foundation's mission.
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📌 Client Engagement Assistant at The Career Foundation (Ontario)
🏢 The Career Foundation
📍 Ontario
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