Elevate your career with J5 as a Senior Service Designer, leading impactful projects remotely. Bring your expertise in human-centered design to improve essential services for communities.

In this senior role, you'll guide essential service design projects from research to delivery, ensuring that client needs are met with compassion and innovation. Your leadership will focus on mentoring teams, building client relationships, and facilitating cooperative workshops. You'll thrive in complex systems, making designs actionable and implementable for real-world applications.

Key Responsibilities:
• Lead comprehensive service design processes from scoping to delivery
• Mentor junior designers and support their professional development
• Build trust with senior clients, aiding service design understanding




• Facilitate workshops with diverse stakeholder groups effectively
• Convert insights into strategic deliverables like journey maps

Requirements:
• 6 to 8 years of experience in service design or similar fields
• Strong portfolio showcasing leadership in complex projects
• Expertise in qualitative research and systems thinking
• Excellent facilitation and communication skills required
• A collaborative approach valuing diverse perspectives

Shape the future of service design with J5, bringing leadership and vision to impactful projects.
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📌 Senior Service Designer Remote at (British Columbia)
🏢 Bilinguallink
📍 British Columbia