Update and organize company policies and procedures inregards to training, development and company culture

Assessorganizationaltraininganddevelopmentneedsthroughsurveys,interviewsand

communicationwith employees.

Stayup to date with the latest trends in learning and development

Developtraining plans and materials to fulfill specific training needs

Hostand facilitate various training groups

Usevarious training formats including in person, virtual training, and videos

Ensurecompliance training needs are met

People Development

Managethe People Development Program

Maintaincontent and administrative details

Ensureemployee success and engagement rates

Coordinateandhelpsupportspecialevents,sponsorshipsandprojectswithinour community

Actively manages the Culture Committee and delegatesroles and task efficiently





Customer Relations

Respondtoescalatedcustomerinquiriesonlineandoverthephone,includingconflict resolutions

Staff Management

Managestaff through training, support, motivationand assigning duties

Provide leadership, ensuring exceptional people developmentadministration, and handling employee suggestions or concerns

Reporting
Requirements

Minimumof 5 years retail experience

Post-secondary education preferred

Abilityto effectively teach/develop others to the next level

Strongcommunication skills and attention to detail

Abilityto interact and communicate with people clearly without personal bias

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📌 Full time (Ontario)
🏢 Zohorecruit
📍 Ontario