TTEC Digital in Canada is seeking a Director of Qualified Services, Genesys, who will own complex CX projects and lead cross-functional teams of engineers and solution architects. You will manage client conversations, define engagement strategies, and ensure profitable, successful delivery across cloud contact center platforms.
Ideal candidates have 12+ years in Contact Center and UC environments, 7+ years of Genesys leadership, and proven ability to present to executive stakeholders.
#J-18808-Ljbffr
📌 Remote Director of CX Transformation (New Brunswick)
🏢 Bilinguallink
📍 New Brunswick
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.