Advance your career in insurance at JCR Insurance & Financial Services Inc. as a Customer Service Agent. Enjoy a hybrid model after proving your performance, assisting clients with care and clarity.
This full time, permanent role based in Arnprior is perfect for individuals who prioritize client satisfaction. You will handle policy changes, answer billing inquiries, and provide support throughout claims. Your expertise helps clients navigate their insurance journey confidently while gaining valuable coaching from experienced teammates.
Key Responsibilities:
• Create professional client experiences via phone, email, and in-person
• Assist clients with policy modifications and renewals
• Clarify insurance details in an understandable manner
• Review accounts for accuracy and identify coverage gaps
• Support clients through claims with clear, compassionate communication
Requirements:
• Background in customer service or financial services
• Proficient in Microsoft Office and digital systems
• Excellent spoken and written communication skills
• Committed to obtaining an Ontario insurance license
• Organized with strong attention to detail
Bring your client focus, problem-solving abilities, and communication skills to JCR Insurance for impactful community and client service.
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