Support healthcare innovation as a Field Service Implementation Representative at Roche in Quebec. Engage with hospitals and labs for productive installation and maintenance of diagnostic solutions.
In this essential role, you will join Roche’s expert team, focusing on the installation and support of clinical chemistry, immunoassay, and pathology solutions. Your technical skills and problem-solving abilities will enhance customer experience across Canada. Bilingual proficiency in English and French is preferred, ensuring effective communication with diverse clients.
Key Responsibilities:
• Install and configure software and hardware components
• Provide timely technical support and maintenance
• Communicate effectively with regional teams and clients
• Document service activities and manage administrative tasks
• Facilitate smooth hand-offs to regional support teams
Requirements:
• Diploma in electronic technology or equivalent
• 5+ years of field service experience
• Strong customer support background required
• Proficient knowledge of IT systems and networks
• Must reside within 100 km of a major airport
Drive healthcare advancements with Roche while ensuring superior service delivery.
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📌 Field Service Representative in Quebec (Quebec City)
🏢 Roche
📍 Quebec City
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