Contribute to cutting-edge learning solutions with our client as a Learning Design Consultant. Focus on performance enhancement for contact centers and customer teams in this full-time, 6-month contract position.

Our client seeks a proficient Learning Design Consultant to design high-impact learning initiatives. With over 5 years in instructional design, you'll leverage tools like Articulate 360, Synthesia, and Adobe software to create engaging, performance-driven educational content. This role will directly impact cross-functional teams and foster collaboration across diverse business channels.

Key Responsibilities:
• Lead end-to-end instructional design and development
• Create interactive digital learning modules for contact centers
• Produce multimedia content using Synthesia and Adobe tools




• Maintain learning portfolio and optimize user experience
• Ensure compliance with design standards and accessibility best practices

Requirements:
• 5+ years in instructional design, especially for contact centers
• Mastery of Articulate 360 for eLearning development
• Proficiency in AI video tools and multimedia applications
• Solid graphic design skills using Adobe and Canva
• Excellent project management and communication abilities

Bring your instructional design expertise and creativity to shape impactful learning experiences in this Learning Design Consultant role.
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📌 Learning Design Consultant for Global Retail (British Columbia)
🏢 i qmetrix
📍 British Columbia