Join CIBC as a Client Service Representative, where you'll support clients' banking needs in Calgary. Leverage your financial services knowledge to enhance client interactions and resolve their issues effectively.
As a vital member of the Personal and Business Banking Team, you will thrive in a fast-paced Banking Center while aiding clients in managing their accounts and services. Your role is crucial to ensuring a positive client experience, where you’ll connect them with the right resources to help them achieve their financial goals. A flexible schedule, including evenings and weekends, is required for this position.
Key Responsibilities:
• Engage and assist clients with account management
• Solve client issues by actively listening and asking questions
• Introduce clients to mobile banking applications
• Provide connections to appropriate banking team members
• Foster meaningful client interactions to enhance satisfaction
Requirements:
• Robust understanding of financial service products
• Excellent interpersonal communication skills
• Ability to leverage technology for better client experience
• Empathy and client-centric mindset
• Flexibility to work at multiple locations
Bring your problem-solving abilities, client focus, and technological know-how to CIBC and make a difference.
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📌 Client Service Representative at CIBC (Alberta)
🏢 CIBC US
📍 Alberta
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