Title: Senior System Support Analyst Location: Ottawa, Ontario – Onsite 3 Days per Week Duration: 12 Months Salary Range: C$90/Hr. to C$95/Hr.

Introduction We are seeking a highly skilled and experienced professional to support and maintain enterprise IT infrastructure and systems.

This role requires a hands-on expert who can troubleshoot and provide effective solutions in a fast-paced workplace.

Required Skills & Qualifications Canadian Secret Clearance is mandatory.

Candidate must have an existing Secret Clearance in hand at the time of submission.

Strong hands-on experience with Citrix Xen

App 6 or later.

Experience with Windows Servers 2008 or later and AIX Servers Version 7 or later.

Proficiency in VPNs, Firewalls, and HL7 Message Protocols.

Knowledge of Security Information and Event Management (SIEM).

Experience with Citrix Thin-Client Architecture and Public Key Infrastructure (PKI).

Expertise in IT System Security, including Network and Application Security.

Experience with Endpoint Protection Software and Multi-Factor Authentication (MFA).





Preferred Skills & Qualifications Experience with LPAR environments.

Ability to analyze complex technical problems and identify appropriate resolutions.

Proven ability to manage multiple priorities and deliverables effectively.

Day-to-Day Responsibilities Support and maintain enterprise IT infrastructure and systems.

Work with Citrix, Client, Windows, AIX, and LPAR environments.

Support and troubleshoot VPN and firewall technologies.

Work with HL7 messaging protocols and related systems.

Implement and support IT security controls, including network and application security.

Support SIEM, endpoint protection, PKI, and multi-factor authentication technologies.

Troubleshoot infrastructure and security-related issues and provide effective solutions.

Collaborate effectively with technical teams, stakeholders, and other project resources.

For immediate consideration please click APPLY to begin the screening process with Alex.

📌 Senior System Support Analyst (Ottawa)
🏢 Artech
📍 Ottawa