Education: No degree, certificate or diploma Experience: 2 years to less than 3 years Tasks Resolve complaints and claims Provide information on hotel facilities and services Process guests' departures, calculate charges and receive payments Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service Work conditions and physical capabilities Attention to detail Standing for extended periods Personal suitability Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Reliability Team player Employment terms options Early morning Evening Shift Employment terms options Morning Day Weekend Health benefits Dental plan Disability benefits Health care plan Financial benefits As per collective agreement Other perks Free parking available Parking available Wellness program Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Work Term: Permanent Work Language: French Hours: 30 to 40 hours per week

📌 hotel receptionist (Baie-Saint-Paul)
🏢 Hôtel & Spa Le Germain Charlevoix
📍 Baie-Saint-Paul