Job Description Reporting to the Associate Director, Investor Operations, a list of your responsibilities will include: · Support the quality control review process of daily deliverables following company and department policies and procedures relating to investor registration, dealing, reporting and cash · Be a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate · Prepare ad hoc deliverables as defined in the service level agreements. · Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard,
and provide assistance and guidance to the team members in query responses · Through experience, provide guidance to colleagues within the team in daily tasks, processes and deliverables · Participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture · Support management in department initiatives, projects, risk mitigation · Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty