Elevate customer success at Practice Better as a Customer Success Manager. Utilize your nutrition expertise in a remote role to empower health professionals effectively.

Practice Better is seeking a mid-level Customer Success Manager for a 12-month contract, focusing on customer engagement and retention. You will guide health and wellness professionals through utilizing That Clean Life's features while ensuring that they achieve long-term success. Your role will involve the intersection of customer success with go-to-market strategies, making a significant impact in the SaaS tech landscape.

Key Responsibilities:
• Host monthly coaching calls to assist customers
• Conduct 1:1 support to enhance retention
• Engage with inbound sales inquiries and promote sign-ups




• Create tailored nutrition plans for clients during calls
• Resolve That Clean Life-specific customer escalations

Requirements:
• 3+ years of nutrition experience and education
• Solid communication and collaboration skills
• Knowledge of BI Analytics tools is preferred
• Background in sales, marketing, or customer success
• Eager to support health professionals' success

Drive impactful changes for practitioners while leveraging your nutrition background in this remote role at Practice Better.
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📌 Nutrition-Focused Customer Success Manager (Alberta)
🏢 Bilinguallink
📍 Alberta