* Education:
* Expérience:
EDUCATION * College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
TASKS * Respond to users experiencing difficulties with computer
* Consult user guides, technical manuals and other documents to research and implement solutions
* Provide advice and training to users in response to identified difficulties
* Collect, organize and maintain a problems and solutions log for use by other technical support analysts
* Participate in the redesign of applications and other software
* Supervise other technical support workers in this group
* Provide business systems, network and Internet support to users in response to identified difficulties
* Provide customer service
EXPERIENCE * 1 year to less than 2 years
WORKPLACE INFORMATION * Hybrid
* Durée de l'emploi: Permanent
* Langue de travail: Anglais
* Heures de travail: 35 hours per week

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📌 User support technician (British Columbia)
🏢 Kibbi
📍 British Columbia