Required Skills & Qualifications Experience in creating, receiving, monitoring, maintaining, and resolving work tickets.

Proficiency in imaging, setting up, and supporting computers, monitors, and mobile devices.

Ability to maintain in office presence at designated service locations to support end users.

Experience in software installation and ensuring compliance with company standards.

Prior work experience at client or in client's industry.

Preferred Skills & Qualifications Experience in performing proactive and on-demand health checks of IT systems.

Ability to train end users on operating office automation equipment.

Experience in hardware and software platform troubleshooting and management.

Day-to-Day Responsibilities Perform secure password management for all provided passwords.

Support access to corporate network/wireless and applications.

Coordinate tasks with guidance from service desk representatives or other IT support groups.

Manage IT inventory, including moving, sorting, cleaning, and stocking.

Assist with regional projects and act as local hands-on support.

Collaborate with team members to troubleshoot and resolve issues.

📌 Onsite IT Support Partner (Edmonton)
🏢 Artech
📍 Edmonton