Felix Health is seeking a compassionate customer experience specialist to support patients through chat and email. You’ll ensure clients feel heard, get real answers, and leave interactions better off than they started.
You will collaborate with pharmacy, medical, and logistics partners, guide onboarding with patience and clarity, and help improve how we support patients over time. Remote-first, Canada-wide, with advantages including health coverage and generous vacation.
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📌 Remote Patient Experience Specialist (British Columbia)
🏢 Bilinguallink
📍 British Columbia
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