Enhance your career as an Administrative Operations Agent with FedEx, managing call center operations and supporting team goals. This role demands excellent communication and organizational skills.
FedEx seeks a candidate with a high school diploma and preference for secretarial training. You will coordinate administrative functions within the call center and ensure effective communication with internal and external stakeholders. The ideal candidate brings two years of customer contact experience, including one year in an administrative role, working primarily from Monday to Friday, starting at 8:45 AM.
Key Responsibilities:
• Support station and call center operations administration
• Liaise with customers, suppliers, and team members
• Assist senior management in achieving departmental goals
• Maintain organized records and documentation
• Ensure effective communication with all stakeholders
Requirements:
• High school diploma or equivalent, secretarial training preferred
• Two years of experience in customer contact workplace
• Proficiency in MS Excel, Word, and PowerPoint
• Strong verbal and written communication skills
• Bilingual in French and English (Quebec applicants)
Drive operational excellence and enhance customer interactions as an Administrative Operations Agent at FedEx.
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