Under the supervision of the Chocolate Shop Manager, the Chocolate Shop Team Lead will be responsible for supervising the tasks completed by clerks during the working shift, to deliverstellar customer satisfaction and to ensure the respect of the company’s standards. The team lead also participate in taking and preparingcustomer orders as well as to keep the his/her workplace clean at all times.

Ensure unparalleled customer satisfaction when preparing and serving orders at the counter

Always provide a service that complies with the company’s recipes and technical standards

Efficiently and efficiently adapt his/her work rhythm to the requirements of both team and customers

Be responsible for maintaining the company’s renowned customer service





Foster team spirit and motivation; provide recommendations to improve work methods

Ensure that company standards, with respect to quality, hygiene, maintenance and health and safety, are understood and adhered to

The Superpowers we are looking For

Positive team spirit

Professionalism

Passionate about customer service

Dynamic

Versatile

Bonus!
You'd be surprised to see what funny personalities your future colleagues have!

Come to our Chocolate Store dressed as a rabbit and get an automatic interview with our team!

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📌 Chocolate shop team lead (Quebec City)
🏢 Chocolats Favoris
📍 Quebec City