Scotiabank in Orleans is seeking a Customer Experience Lead to oversee the Retail Service team and champion customer-first culture. You will guide Customer Experience Associates and Senior Associates, cultivate solid client relationships, and ensure high service standards across branches.
The role also requires acting as Officer in Charge when needed and driving branch initiatives to improve the overall customer experience, with a focus on promoting digital/self-service banking options.
#J-18808-Ljbffr
📌 Customer Experience Lead — Flexible Schedule & Branch Coach (Quebec City)
🏢 Scotiabank
📍 Quebec City
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.