Become the welcoming face of Sandman Hotels as a Guest Service Agent. This role emphasizes excellent customer service skills in a dynamic hotel environment.
At Sandman Hotel Group, we are looking for a Guest Service Agent to create a warm and friendly atmosphere for our guests. You will handle check-ins and check-outs, provide luggage assistance, and respond to various inquiries. With an emphasis on personal development, your career growth is a priority for us.
Key Responsibilities:
• Check guests in and out of the hotel
• Assist with luggage and transportation arrangements
• Handle reservation bookings through phone and in-person
• Provide information on hotel services and local attractions
• Maintain a tidy and organized front desk area
Requirements:
• 1 year of hotel front desk experience preferred
• Proficient in Opera/Opera Cloud software
• Robust verbal and written communication skills
• Excellent customer relations and time-management skills
• Ability to handle multiple priorities under pressure
Deliver unforgettable guest experiences by supporting exceptional customer service at Sandman Hotels.
#J-18808-Ljbffr

📌 Guest Service Agent at Sandman Hotels (Calgary)
🏢 Northland Properties
📍 Calgary