We are seeking a
dynamic and detail-oriented professional
to oversee the end-to-end management of customer orders, from quotation and sourcing through production, quality control, and final shipment. This role serves as a key link between customers, overseas factories, suppliers, and internal teams, ensuring products are delivered
on time, within budget, and to the required quality standards
.
Key Responsibilities
Manage
RFIs, RFPs, RFQs, quotations, pricing, and POs
from initial customer inquiry through final shipment, ensuring accurate costs, specifications, and timelines.
Partner with factories and vendors on
product sourcing, cost analysis, pricing negotiations, and cost-effective solutions
that meet customer requirements and target margins.
Manage the
full order cycle
, confirming product specifications, quantities, pricing, production requirements, and delivery schedules while maintaining accurate documentation.
Monitor
production, sampling, quality, testing, inspections, social compliance, and packaging/labeling requirements
, proactively resolving risks and corrective actions.
Coordinate
single and consolidated shipments
, including bookings, shipping notices, waybills, invoicing, and import documentation,



ensuring timely and accurate delivery.
Analyze
customer and internal sales data
to identify opportunities, support product positioning, and develop strategies to grow assigned accounts while controlling costs.
Act as the
key liaison between customers, factories, vendors, QA, logistics, and internal teams
, providing timely updates and independently resolving complex operational and pricing issues.
Build and maintain
solid customer and overseas vendor relationships
while supporting continuous improvement, product development, and business growth.
3 to 5 years of relevant experience
Proficiency with computer applications (Excel, Word, Outlook)
Fluency in French
Fluency in English to communicate with suppliers in Asia and customers outside Quebec
Knowledge of Mandarin, an asset
Self-motivated and able to work independently
Strong organizational skills and initiative
Demonstrated ability to manage multiple tasks simultaneously
Ability to handle fluctuating workloads and work effectively under pressure
Ability to effectively mentor and guide junior staff
Strong communication skills and the ability to facilitate change initiatives


📌 Senior Import Coordinator (Montreal)
🏢 Danson Decor
📍 Montreal