BILINGUAL CUSTOMER SERVICE REPRESENTATIVE - CALL CENTRE

Saint-Laurent $22/hour 1 day of remote work after training

Are you bilingual in French and English, experienced in a call centre workplace, and passionate about providing outstanding customer service?

Our client is currently looking for a Bilingual Customer Service Representative to join their team and support customers across Canada.

YOUR RESPONSIBILITIES

- Respond to customer inquiries by phone, email and chat
- Understand customer needs and provide clear, effective solutions
- Follow up on customer files and ensure requests are handled efficiently
- Provide information and assistance regarding products, promotions and company policies
- Contribute to delivering a positive and professional customer experience
- Collaborate with team members to maintain high service standards

REQUIREMENTS

- Fluently bilingual in French and English - both spoken and written
- 2 years of experience in a call centre, preferably in a high-volume call environment - mandatory
- Excellent communication and active listening skills
- Patient, courteous, empathetic and results-oriented
- Comfortable using computer systems and digital tools,



including MS Word and data entry
- Ability to multitask and remain professional in a fast-paced environment

WHAT WE OFFER

- Salary: $22/hour
- Schedule: 9:00 a.m. to 5:00 p.m., with flexibility
- Comprehensive paid training
- 1 day of remote work per week after training
- Conveniently located and easily accessible by public transportation in Saint-Laurent

INTERESTED?

Do you want to put your customer service experience to work in a dynamic and collaborative environment?

We would love to hear from you!

Send your resume to:

Apply now and join a team where your experience and customer service skills can make a real difference!

- Fluently bilingual in French and English - both spoken and written
- 2 years of experience in a call centre, preferably in a high-volume call environment - mandatory
- Excellent communication and active listening skills
- Patient, courteous, empathetic and results-oriented
- Comfortable using computer systems and digital tools, including MS Word and data entry
- Ability to multitask and remain professional in a fast-paced environment

📌 BILINGUAL CUSTOMER SERVICE REPRESENTATIVE - CALL CENTRE (Montreal)
🏢 CareerBeacon
📍 Montreal