Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Analyze and provide advice on the managerial methods and organization of an establishment
- Conduct quality audits
- Develop quality management and quality assurance standards
- Conduct research to determine efficiency and effectiveness of managerial policies and programs
- Propose improvements to methods, systems and procedures
- Plan the re-organization of operations
- Supervise staff
- Provide customer service
- Train staff
- Oversee development of communication strategies
- Manage knowledge
- Coaching
- Offer mentoring
- Plan and control budget and expenditures
- Direct and advise staff in the development and implementation of service quality assessment strategies
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload
Personal suitability
- Accurate
- Client focus
- Productive interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Time management
- Integrity
📌 Records management specialist (Cambridge)
🏢 Mafna
📍 Cambridge
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