Come join our AMAZING team at First General Services Vancouver Island (FG)! We offer paid training, benefits,and advancement opportunities.

First General is committed to being the industry leader in restoration acrossVancouver Island. Driven by our values of compassion, respect, integrity, quality and accountability, FG attractsthe best team and provides them with opportunities for personal, financial, and professional growth.

Locally owned and operated, FG services the South and mid-island regions and has become a trusted adviser to itscustomers and partners.

Lead Technician (Mitigation Leader)
The role of the Lead Technician (Mitigation Leader) is essential in evaluating, reporting and documenting key aspects of mitigation projects. The Mitigation Leader is equipped to run successful mitigation projects. They utilize their industry experience, knowledge and expertise to guide the homeowner through the process, lead the team and report to key stakeholders.

Job type: Full-time, Permanent

Pay: $26.00–32.00 per hour

This position is essential for the execution of tasks that guide the restoration process, ensuring a positive outcome for our customers and vendor partners. The Mitigation Leader works closely with the Mitigation and administrative team; assisting in planning, execution of tasks and adherence to safety and service level standards.

The Mitigation Leader is the point of contact for the customer, ensuring timely and professional communication throughout the mitigation phase. The Mitigation leader performs site inspections, directs the mitigation team, and provides timely and professional reporting to the customer and commercial and insurance partners.

Responsibilities





Maintain up to date knowledge of IICRC standards for Water Mitigation

Maintain up to date knowledge of safe work procedures for remediation processes

Perform Site inspections, completing necessary documentation within timeline guidelines

Lead the team in establishing a productive pace of work, and ensuring tasks are completed efficiently and effectively

Ensure appropriate use and maintenance of FG equipment and tools

Ensure the technician team is completing work as per the assigned work order

Report any potential required changes to work orders to Project Managers

Ensure photos, notes, and equipment tracking are uploaded daily

Collaborate with team members in scheduling

Complete moisture mapping and monitoring as required

Provide ongoing updates to Project Managers and/or supervisors as required

Qualifications

Minimum 3 years experience in the restoration industry

WRT certification required. Other IICRC certifications an asset

Excellent written and verbal communication skills

Ability to safely use a variety of power tools and equipment

Class 5 BC driver's license

Summary
The Mitigation Leader sets the standard of excellence in delivery of mitigation services. They demonstrate the company's core values in all they do, ensuring timely, compassionate and respectful communication with team members, customers and business partners. They demonstrate a depth of industry knowledge that ensures the highest quality of service delivery.

Advantages

Company car

Dental care

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

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📌 Mitigation Leader (British Columbia)
🏢 Fgsvi
📍 British Columbia