## Senior Business Analyst and Technology Project LeadApply: Hybrid: Mississauga Ontario Canada: Full time: Posted Yesterday: 26993761Citi is looking for a Senior Business Analyst & Technology Project Lead to serve as a critical bridge between business stakeholders and technology teams, translating complex business needs into actionable system solutions that drive measurable outcomes. In this senior-level role, you will contribute to the strategic planning and continuous improvement of business performance by leading analysis, managing cross-functional delivery, and overseeing a portfolio of upstream and downstream applications. This is an opportunity to shape high-impact technology decisions at one of the world's leading financial institutions, working in a cooperative environment where your analytical insight directly influences business planning.# Responsibilities* Lead the definition of system scope, objectives, and enhancements for complex, high-impact technology projects across development and implementation phases.* Act as the primary liaison between business stakeholders and technology teams, translating functional requirements into clear, actionable system specifications.* Evaluate new technology developments and evolving business needs, recommending system alternatives or enhancements based on thorough analysis of business processes and industry standards.* Identify, communicate, and mitigate project and technology risks, assessing the business implications of proposed solutions before they impact operations.* Deliver sophisticated analyses that define complex problems and drive innovative,



data-informed solutions that influence strategic decisions.* Monitor and manage project timelines across multiple applications, ensuring cross-functional delivery stays on track and organizational objectives are met.* Mentor and guide team members on a day-to-day basis, overseeing work allocation, resource planning, and professional development.# Required Qualifications & Skills* 6+ years of experience in a business analysis or project management capacity, ideally within a technology-driven environment.* Advanced proficiency in Microsoft Office, with demonstrated expertise in Excel for data analysis, modelling, and reporting.* Solid understanding of all phases of the Software Development Life Cycle, with the ability to engage meaningfully across planning, build, and delivery stages.* Deep knowledge of business analysis principles, including requirements gathering, process mapping, and functional specification writing.* Excellent written and verbal communication skills, with the ability to present complex information clearly to both technical and non-technical audiences.* Strong organizational and time management capabilities, with a consistent record of delivering against multiple competing deadlines. # Beneficial Skills & Qualifications* Bachelor's degree in a relevant discipline, such as Information Systems, Business Administration, or a related field.* Background or exposure to the financial services or banking sector,



with an understanding of the operational and regulatory context these environments present is preferred* Experience managing projects or business analysis initiatives within organizations that operate complex, interconnected application ecosystems.# What We OfferAt Citi, you will work alongside experienced professionals across a globally connected organization, taking on meaningful work that spans technology strategy, business delivery, and cross-functional collaboration. This role offers the scope, scale, and seniority to make a genuine impact on how technology shapes business outcomes.* Hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility alongside structured team collaboration.* Exposure to a broad application portfolio with upstream and downstream complexity, building your expertise across the full technology delivery landscape.* Chance to influence strategic technology decisions at a senior level, with visibility across business and technology leadership.* Access to learning and professional development resources to support continued growth in business analysis, project management, and financial services.* Competitive compensation and a comprehensive benefits package, including financial wellbeing, wellbeing support, and family-focused benefits.* A performance-driven team culture that values analytical rigor, clear communication, and delivery ownership.Apply today to bring your business analysis expertise to a senior role at Citi, where your work will directly shape technology strategy and business outcomes across a global organization.
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📌 Senior Business Analyst and Technology Project Lead (Ontario)
🏢 Citibank (Switzerland
📍 Ontario