This is a permanent part-time role at Haldimand County, with an hourly compensation range of $24.63 - $29.95.

The Opportunity
As a Library Assistant, you’ll help ensure smooth daily operations at the branch by supporting circulation, assisting with patron accounts, and processing materials. You'll provide friendly customer service, offer reader’s advisory and technology help, and support library programs, all while contributing to a welcoming and productive library environment.

The Perks

Wellness Programs

Safe & Friendly Work Culture

Emotional & Team-Building Supports

Professional Development

EFAP Program

Haldimand County
Haldimand County is a single-tier municipality with a dedicated team of professionals committed to delivering exceptional services to our citizens. With a focus on excellence, our county stands as an outstanding place to work and live. By joining our dynamic team, you open the door to a rewarding career where we prioritize the health and wellness of our employees, their families, and the communities we serve.

At Haldimand County, we believe in the Net Better Off philosophy . This means we’re passionate about helping our staff thrive and advance in an equitable workplace.

Job Description
Library Assistant, Library Division

Vacancy: Yes

Employer Group: Non-Union

Reporting to: Branch Supervisor

Grade: 4

Wage Range Hourly: $24.63 - $29.95

Position Status: Permanent Part-Time

Hours Worked Per Week: Up to 24 hours including days, evenings, and weekends as scheduled

Location: Dunnville Library Branch

Core Competencies

Interpersonal Communication

Digital Literacy

Position Summary
Performs circulation and customer service functions, contributing to efficient day-to-day library branch operations and undertaking tasks delegated by the Branch Coordinator. Responds to public requests for reader’s advisory, reference assistance, digital technology assistance, and community information, assists with various stages of library program delivery, and performs clerical tasks related to patron account information and materials processing.

Qualifications, Knowledge, and Skills
Education

Completion of Secondary School.

Experience

Up to and including 1 month of current related experience.

Knowledge/Skills

Some knowledge of the principles and practices of modern library systems and programs.

Demonstrated customer service experience.

Demonstrated knowledge of popular children’s, young adult and adult literature.

Working knowledge of office procedures (i.e., telephone etiquette, handling cash, making photocopies).





Excellent verbal and written communication skills with the ability to give, obtain, seek clarification, and/or exchange routine information

Demonstrated initiative, and ability to make decisions involving routine tasks, within established procedures

Demonstrated ability to work independently with complex tasks requiring some supervision

Demonstrated ability to exercise significant discretion and sensitivity involving regular work with confidential information

Proven ability to handle/process cash, valuables and/or issue receipts

Demonstrated analytical and problem-solving skills involving occasional ingenuity, and minor refinement of procedures when necessary

Demonstrated capability to provide orientation or technical guidance, as needed

Organizational skills with considerable attention to detail to avoid errors and ability to meet deadlines

Excellent interpersonal skills including the ability to work effectively in a team environment.

Technology Aptitude

Demonstrated fundamental computer skills to perform basic tasks on various technological devices and programs while adhering to cybersecurity and an awareness of best practices

Beginners knowledge of MS Office (Word, Excel, Outlook, PowerPoint)

Beginners knowledge of tablet/smartphone apps and operating systems.

Responsibilities
The incumbent is responsible for, but not limited to:

Corporate

Participates in the provision of superior customer service to ratepayers, reflecting corporate culture of responsiveness, quality, respectfulness, and inclusivity. Shares the responsibility for creating positive impressions of local government.

People

Provide reference, readers’ advisory, digital technology assistance and community information in response to public queries in person, online or by telephone; interacts with children and their caregivers during the delivery of children’s programs, providing instructional and social guidance.

Money/Asset

Handles daily cash and cheque payments from patrons for fines, meeting room rentals and other services and tallies daily revenues.

Functional

Information Access Assistance

Assists patrons with readers’ advisory, reference,



and the use of electronic resources including library databases, e-book and digital audiobook apps, and general computer and Internet operations;

Office Equipment Assistance

Assists in the provision of photocopying, printing, scanning, faxing and meeting room rental services to library patrons;

Circulation and Processing of Materials

Performs activities related to the circulation of materials, including checks-out, checks-in, holds, overdue notice production, interlibrary loan requests, interbranch exchanges, materials processing and fines collection;

Facility Operations Assistance

Carries out branch opening and closing procedures;

Assists Branch Coordinator in ensuring Library Board policies, including codes of conduct, are followed by library patrons;

Participates in the upkeep of branch facilities by creating displays, ensuring spaces are safe and accessible to staff and visitors alike, and liaising with municipal facilities staff and contractors conducting building maintenance functions;

Supports the planning and delivery of library programs.

Demonstrate commitment to the Haldimand County Code of Conduct

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the job.

Position Requirement(s)
A Current (within the past 6 months) Police Check - OPP LE 220 or Equivalent

Working Conditions
Weekdays (varies, e.g. 10:00am to 4:00pm, 12:00pm to 8:00pm); Saturdays (10:00am to 5:00pm); Sundays (12:00pm to 4:00pm)

Haldimand County envisions all County staff to possess a high degree of Ethical Behaviour & Professionalism, Political Acumen, Relationship Management, Credibility, Flexibility & Adaptability, Empathy & Compassion, Entrepreneurship, and Customer Service.

Haldimand County is an equal-opportunity employer that strives for inclusivity and belonging for all. Accommodation is available at any stage of the hiring process to applicants with differing abilities. If you require accommodation at any stage of the hiring process, please contact us at [email protected].

We thank you for your interest in working for Haldimand County. Only candidates selected for an interview will be contacted.

Haldimand County
53 Thorburn Street South
Cayuga, Ontario
Canada, N0A 1E0

After hours (Road, Sewer, Water or Park & Public Facilities Emergencies): 1-(phone hidden)

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📌 Library Assistant (Dunnville) (Newfoundland and Labrador)
🏢 Haldimand County
📍 Newfoundland and Labrador