Reporting to the Operations Coordinator, Municipal Law Enforcement Services or designate, the role of the Municipal Law Enforcement Officer 2 is to interpret, enforce, and administer by-laws and other legislation, both on a complaint basis and proactively in a consistent, clear, effective and unbiased manner which is sensitive to the needs of customers.
Responsibilities:
Investigate and respond to complaints and inquiries from the public, staff and other Departments with regard to enforcement and interpretation of Provincial legislation, City By-laws, Regional By-laws, regulations and policies and procedures
Patrol of assigned areas on a regular basis on foot, bicycle or vehicle to monitor compliance
Prepare detailed and accurate reports of evidence and complete necessary documentation/processes required for court
Knowledgeable and able to provide coverage in all areas of enforcement including but not limited to Parking, Private Property, Boulevard Maintenance and Standards, Licensing, Rental Housing, Signs, Noise/Nuisance, Parks, Animal Control, etc.
Support and demonstrate the City of Oshawa core values of Authenticity, Courage, and Trust
Other duties as assigned
Requirements:
Completion of a two (2) year college diploma in a related field, plus one (1) year of relevant customer service experience is required; or an equivalent combination of education and experience. Preference will be given to applicants who have completed studies in Legal, Justice or Police Studies
Experience working in a compliance or security environment is an asset
Proven ability to resolve conflict through effective communication techniques, procedures and practical experience related to conflict avoidance, de‑escalation and resolution skills
Excellent communication and customer service skills
Established skills and experience in Word, Excel, Case Management Software and other software tracking/reporting applications
Able to climb, walk and ride a bicycle over rough ground
Able to work outdoors in all weather conditions
Shift work is required. Must be able to respond to after‑hours emergency calls in the City within a reasonable time when assigned
Willing to obtain yearly rabies pre‑exposure vaccination and bi‑annual titre check for level of rabies antibodies
Possession and maintenance of a valid, unrestricted Ontario Driver’s Licence, minimum Class “G”, and be able to pass the Corporation’s tests for motor vehicle operation
As a condition of employment, the City of Oshawa will require successful candidates to provide a Vulnerable Sector Check and an employment medical.
What the City Offers:
Competitive salary
Comprehensive benefits package
Pension (OMERS)
Career development opportunities and/or education reimbursement
Paid professional association membership for certification maintenance
Free on‑site parking
Hybrid work
Employee perks and wellness programming
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📌 Regular Full-Time Municipal Law Enforcement Officer 2 (Ontario)
🏢 Njoyn
📍 Ontario