Edmonton in-office / hybrid · $54,000 to $85,000 CAD

The TL;DR

Role Operations Manager

Location Edmonton in-office / hybrid

Salary $54,000 to $85,000 CAD

Type Full-time

You will keep client work flowing cleanly across the whole team. You will own the handoffs between sales, customer success, production, and the specialists, keep work tracked and current, and protect quality and turnaround across active accounts. You will run the daily rhythm that keeps everyone aligned, manage capacity and resourcing, unblock people quickly, and make sure nothing falls through the cracks. You will spot process friction before it becomes a client problem and improve how we work without adding bureaucracy. This is a hands‑on coordination role at the center of how we deliver.

What we are looking for

Proven experience coordinating delivery across a team or agency,



in project or operations management

Fluency with project tracking tools such as Jira, Asana, Monday, or ClickUp, and the discipline to keep them current

Familiarity with Agile or Kanban ways of working; PMP, CAPM, or Scrum (CSM or PSM) certification a plus

Calm, organized judgment under competing deadlines and shifting priorities

A bias for clean handoffs, quick unblocking, and clear written communication

An eye for process friction and the instinct to improve it lightly, without adding ceremony for its own sake

Comfort owning a daily rhythm and keeping work visible across the team

Bonus: experience in a marketing, agency, or professional services environment

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📌 Operations Manager (Alberta)
🏢 Choice OMG
📍 Alberta