Elevate your management career with The Brick as an Operations Manager in Peterborough, ON. We’re seeking customer-focused leaders ready to implement operational excellence and enhance profitability.

In this critical role, you will report to the Store Manager and oversee essential operations. We need someone with a strong leadership ability and experience to recruit, train, and develop staff while handling customer service challenges. Your goal will be to maintain excellent operational procedures and high service standards.

Key Responsibilities:
• Implement and monitor compliance with operational procedures
• Recruit, coach, and evaluate employee performance
• Resolve escalated customer issues effectively




• Enhance location profitability and operational efficiency
• Maintain high standards in store merchandising and service

Requirements:
• High school diploma; post-secondary education is an asset
• Minimum 2 years of supervisory experience in retail
• Proven customer service and sales track record
• Robust communication and problem-solving skills
• Flexibility to work various shifts as necessary

Lead a motivated team at The Brick while ensuring customer satisfaction and operational success.
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📌 Operations Manager at The Brick (Ontario)
🏢 Leon's Furniture
📍 Ontario