Elevate customer experiences as a Customer Operations Manager with Aspire Software. Lead support and professional services teams, driving operational excellence through innovation and AI-driven solutions.

Aspire Software seeks an experienced Customer Operations Manager to enhance its service delivery and customer onboarding processes. You will lead a dynamic team focused on improving workflows, accountability, and customer satisfaction. This hands-on role involves leveraging technology, including AI and automation, to optimize operations and ensure clients receive rapid value.

Key Responsibilities:



• Manage Support and Qualified Services teams effectively • Ensure high-quality customer experiences across all interactions • Design and refine operational workflows for efficiency • Own KPIs and drive customer satisfaction initiatives • Collaborate with cross-functional teams to resolve issues

Requirements: • 3+ years in customer support or operations • 1–2 years of team management experience • Proficient with TeamSupport, Salesforce, and Jira • Strong problem-solving and leadership abilities • Experience with AI or automation in service delivery

Shape the future of customer operations through expert leadership and innovative technology at Aspire Software. #J-18808-Ljbffr

📌 Customer Operations Manager at Aspire Software (Winnipeg)
🏢 Valsoft
📍 Winnipeg