08 Oct
|
HRS Talent Solutions
|
Ontario
08 Oct
HRS Talent Solutions
Ontario
HRS Talent Solutions is seeking a Customer Message Escalation Assistant for remote, full-time work in Canada. You will review customer inquiries, identify what remains unresolved, and craft clear handoffs to the next team.
You will read the existing conversation, summarize what was asked, and provide the right context to the colleague responsible for the next decision. You will maintain accurate case records and ensure updates are attached, focusing on accurate, courteous written communication.
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📌 Customer Escalation Specialist – Message Handoff (Ontario)
🏢 HRS Talent Solutions
📍 Ontario