B2009-Peterborough, Peterborough, ON, CA

4 days ago Requisition ID: 1803

The Brick is actively seeking to expand our management team.We need enthusiastic people with a great customer focused attitude! The winningcombination of team spirit and desire for career focused growth will ensure arewarding experience in one of our fabulous retail locations!

Responsibilities
Reporting to the Store Manager, the Operations Manager willhave the following responsibilities:

Implement, communicate and ensure compliance with all operating procedures, processes and policies

Recruit and develop employees through coaching, mentoring and training ; set goals with employees and conduct performance appraisals

Handle escalated customer service issues and offer solutions

Increase location profitability and efficiency

Maintain excellence in store merchandising, detail and customer service

Promote team work within all departments

Minimize errors and ensure a high-level of data entry accuracy

Maintain store inventory levels and accuracy

Control and reporting of Accounts Receivable and Accounts Payable

Qualifications

High school diploma or equivalent; post secondary education an asset





2 or more years of Supervisory or Management experience in a Retail environment

2 or more years of Customer Service or Sales experience

Successful track record in customer service, operations and merchandising

Excellent communication, interpersonal and problem solving skills

Ability to lead, motivate and manage a team

Highly developed time management and organizational skills

Working knowledge of retail operating systems

Flexibility to work any shift, including evenings and weekends, as required

Why The Brick

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

Competitive remuneration package that will commensurate with experience

Career progression potential with plenty of access to ongoing personal and professional development

A dynamic workplace to showcase your leadership talents.

The Brick is committed to fair and accessibleemployment practices and will accommodate people with disabilities throughoutthe recruitment, application, and selection process. If you require anaccommodation at any stage of the process, please let the hiring manager knowor reach out to [email protected]

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📌 Brick Manager, Operations (Ontario)
🏢 Leon's Furniture
📍 Ontario