Elevate customer service standards as an Assistant Manager at Mark’s in Galeries de la Capitale. Lead a agile team and ensure seamless B2B operations for customer satisfaction.

As the Assistant Manager, you will be pivotal in delivering an exceptional omni-channel experience. With a focus on coaching and leading your team, you will manage order entry, fulfillment, and inventory movement on the sales floor. This role requires you to communicate effectively, implement operational procedures, and maintain high standards of customer service.

Key Responsibilities:
• Lead team in delivering service model standards
• Manage order entry and ensure accurate fulfillment
• Implement operational compliance and processes




• Conduct effective coaching and shift meetings
• Motivate team through recognition and performance management

Requirements:
• 3-5 years of retail management experience
• Strong communication and organizational skills
• Proven ability in coaching and mentoring teams
• High energy and enthusiasm for customer service
• Basic computer skills required

Join Mark's in Galeries de la Capitale to enhance customer experience through leadership and operational excellence.
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📌 Assistant Manager at Mark’s Galeries (Quebec City)
🏢 SportChek
📍 Quebec City