The Unit Clerk functions as a receptionist and clerk for the Royal Alexandra Hospital Emergency Department. It is a dynamic, fast paced position that requires robust time management and communication skills. This position is a coordinator and a central source of information and record keeping relating to the activities, communication and service for patients, their families, and staff. The Unit Clerk acts as a liaison between members of the inter-disciplinary team as well as other hospital and non-hospital staff. Duties of a Unit Clerk include, but are not limited to, answering and directing phone calls in a courteous manner; facilitating communication between the Emergency department and others hospital units and community providers; booking service requests; overseeing unit transport; overseeing lab specimen quality control; reconciling medical records within Connect Care, and overseeing referrals.
Description: As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.
Union: AUPE GSS
Unit and Program: Emergency
Multi-Site: Not Applicable
FTE: 1.00
Posting End Date: 09-OCT-2026
Employee Class: Regular Full Time
Date Available: 19-OCT-2026
Length of Shift in weeks: 12
Shifts per cycle: 42
Days Off: As Per Rotation
Minimum Salary: $28.49
Maximum Salary: $34.62
Vehicle Requirement: Not Applicable
Classification: Unit Clerk
Union: AUPE GSS
Unit and Program: Emergency




Primary Location: Royal Alexandra Hospital
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 1.00
Posting End Date: 09-OCT-2026
Employee Class: Regular Full Time
Date Available: 19-OCT-2026
Hours per Shift: 11.08
Length of Shift in weeks: 12
Shifts per cycle: 42
Shift Pattern: Days, Nights, Weekends
Days Off: As Per Rotation
Minimum Salary: $28.49
Maximum Salary: $34.62
Vehicle Requirement: Not Applicable
Required Qualifications: Completion of Grade 12 or equivalent.Completion of an accredited Unit Clerk Course or equivalent training program.
Additional Required Qualifications: Experience as a Unit Clerk within a tertiary care center within the past year. Demonstrated respectful communication skills. Demonstrated interpersonal collaboration skills. Demonstrated strong time management and organizational skills.
Preferred Qualifications: Proficient in computer skills, Connect Care trained, IRequest, etc.
Please note: All postings close at 23:59 MT of the postingend date indicated.
Security Screening: A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
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Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
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📌 Unit Clerk (Alberta)
🏢 Alberta Health Services
📍 Alberta