Position: Customer Care & Scheduling Coordinator

Job type: Full Time

Pay: $25 - $27/hr

Location: Warman, servicing Saskatoon area

At AquaTemp, we are committed to providing exceptional residential and commercial solutions, including heating, cooling, plumbing, electrical, and ventilation services. We are proud to serve Warman, Martensville, and the greater Saskatoon area with a highly-trained team that is reliable, professional, and courteous. Guided by our core values of gratitude, stewardship, teamwork, lifelong learning, communication, quality and service, AquaTemp continues to deliver top-tier service while giving back to our community.

We’re looking for a Customer Care & Scheduling Coordinator to be the cheerful, organized link between our clients, technicians, and team. If you’re someone who loves helping people, thrives on keeping things running smoothly, and enjoys variety in your day, from scheduling to customer calls to lending a hand in the office or warehouse, this role is for you!

Pay: Depending On Experience

Shifts: Two shifts available, Mon – Thurs & Tues – Fri, based on capacity and needs.

Why Choose AquaTemp?

Medical and Dental coverage

Health Savings Account (HSA)

Paid vacation and holidays

Life Insurance

Employee Assistance Program (EAP)

Optional supplemental insurance

Growth & Development

Paid training opportunities to enhance your skills

Retirement options to secure your future

We're committed to your professional growth and career development.

Team Spirit
Enjoy company events and team-building activities designed to foster camaraderie and fun.

Join a Trusted Team




Be part of a company with a strong reputation and loyal customer base.

What you'll do

Be the friendly first point of contact for our customers, ensuring every call feels valued

Coordinate technician schedules, service calls, and follow-ups with accuracy and care

Keep customer records, memberships, and warranties up to date

Support office tasks like filing, preparing packages, and organizing supplies

Jump in to help with light warehouse or team support duties when needed

Create a positive experience for clients and teammates every day

What we're looking for

2+ years of relevant customer facing experience

Comfortable with outbound calling

Superior Customer Service Skills

Skilled communication: written and verbal

Well-organized and the ability to work independently

Proficient with Microsoft Word, Excel, and Outlook

Ability to multi-task and strong attention to detail

Capable of working in a fast-paced environment

Expert ability at converting incoming customer calls into booked service appointments

Experience in offering membership-based services

Expert ability to respond to customer requests and resolving issues while promoting the brand

Proficiency in Microsoft Office & Web-Based Software Navigation

A valid driver's license is required

Please note that criminal record checks will be required upon hiring.

Apply Now
Congratulations on successfully completing the first step of AquaTemp’s hiring process!

In Step 2, we ask for your resume so we can learn a bit more about your skills, experience and interests.

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📌 Customer Care Scheduling Coordinator (Saskatchewan)
🏢 Aqua Temp
📍 Saskatchewan