Location: Oakville, Ontario, Canada Employment Type: Full-time, Permanent Basic Pay: CAD 48,000 per annum Work Arrangement: Primarily office-based
About the Role Stralent Consulting is seeking a personable, organized and service-oriented Client Service Representative to support day-to-day client communication, business administration and coordination activities.
The successful candidate will often serve as an initial point of contact for clients, consultants and business partners. The role is well suited to someone who communicates professionally, takes ownership of tasks and enjoys helping people while working in a growing consulting setting.
Key Responsibilities Respond to client, candidate and business-partner enquiries in a timely and professional manner
Coordinate meetings, calls, appointments and follow-up activities
Support the preparation and formatting of proposals, presentations, reports and other client materials
Maintain accurate client, candidate and project-related records
Track outstanding requests, documents and agreed actions
Assist with consultant onboarding, interview coordination and general recruitment administration
Support website, LinkedIn and other business communication activities when required
Work closely with Stralent’s leadership and consulting team to provide a responsive and qualified client experience
Perform general administrative and coordination duties that support the effective operation of the business
Qualifications and Experience Diploma or degree in business, communications, marketing, administration or a related field
Previous experience in customer service, client support, administration, business development support or another client-facing role is preferred
Strong written and verbal communication skills
Professional and confident telephone, email and online-meeting manner
Good working knowledge of Microsoft Office, particularly Word, PowerPoint,



Excel and Outlook
Strong attention to detail and ability to manage multiple priorities
Dependable, organized and comfortable working with limited supervision
Ability to handle client and candidate information with discretion and confidentiality
Experience in a professional-services, consulting, recruitment, financial-services or business-to-business environment would be an advantage, but is not essential.
What We Offer Annual basic salary of CAD 48,000
Paid vacation and statutory holidays
An additional paid day off during your birthday month
Up to 50% discount on an eligible health-club and fitness-centre membership
Flexible start and finish times, subject to client and business requirements
Qualified-development and online-learning support
Exposure to consulting assignments and clients across Canada, Saudi Arabia and the wider GCC
Opportunities to develop broader experience in client service, business operations, recruitment coordination and consulting support
A collaborative working environment with direct access to senior leadership
Casual-dress days when there are no formal client meetings
Who Would Be a Good Fit? You may be a strong fit for this role if you are approachable, responsive and naturally organized. You should be comfortable communicating with senior professionals while also taking care of practical details behind the scenes.
The role requires someone who does not wait to be reminded about every task, follows through on commitments and understands that a strong client experience is built through consistent and thoughtful communication.
Stralent Consulting welcomes applications from qualified candidates and is committed to providing an inclusive and professional recruitment process.
Stralent Consulting is a boutique management consulting firm operating from the Stralent office in Oakville, Ontario. Federally incorporated in Canada as16130780 Canada Inc.

#J-18808-Ljbffr

📌 Client Service Representative – Permanent Full-time (Ontario)
🏢 Stralent Consulting
📍 Ontario