IT HelpDesk Supervisor - Lead of Service & Support (Ontario)

IT HelpDesk Supervisor - Lead of Service & Support (Ontario)

08 Oct
|
University of Toronto
|
Ontario

08 Oct

University of Toronto

Ontario

The University of Toronto's Rotman School of Management IT Services is seeking an experienced HelpDesk Supervisor to lead the day-to-day operations of the HelpDesk team at the St. George campus.
You will analyze ServiceNow data, improve workflows, and coordinate with internal and external partners to ensure high-quality, timely support for students, faculty, and staff. Responsibilities include staff scheduling, issue resolution, and guiding the team on security and deployment standards while

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📌 IT HelpDesk Supervisor - Lead of Service & Support (Ontario)
🏢 University of Toronto
📍 Ontario

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