We are seeking a motivated and customer-focused Inside Sales Representative to join our dynamic sales team. The ideal candidate thrives in a fast-paced workplace, excels at building strong customer relationships, and is driven to meet and exceed sales targets. This role plays a key part in supporting our customers, managing orders, and collaborating with internal teams to ensure exceptional service and satisfaction.
If you have excellent communication skills, strong attention to detail, and are looking for a rewarding career with opportunities for growth and development — we want to hear from you!
DUTIES AND RESPONSIBILITIES Responding to inquiries and processing incoming calls and orders
Contacting current customers and identifying new products and potential up-selling
Entering orders into the system
Sourcing materials for customers when currently not in stock
Maintaining knowledge base on current products and learning about new products
Providing product information, pricing quotations, and follow-up on quotes
Developing and maintaining positive customer relationships
Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
Supporting Counter Sales and handling returns as required
Working closely with others to ensure customer needs are met
Other duties as required
SKILLS AND COMPETENCIES Exceptional customer service
Ability to warm up and develop instant rapport with potential customers
Ability to develop long-term relationships and generate referrals from your customers
Excellent interpersonal & communication skills,



both verbal and written
Impeccable organizational skills with attention to detail
Time management & multitasking skills to serve several customers at the same time
Self-motivated; able to function effectively both independently and as a member of a team
Proven ability to learn quickly and work effectively in a fast-paced work environment
EXPERIENCE AND EDUCATION Minimum of two years sales experience (counter sales, inside sales or outside sales) required
Post-Secondary courses in Plumbing an asset
Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the public
Knowledge of the plumbing industry or a background in plumbing products required
WHY WORK FOR US Company paid benefits
Employee and Family Assistance Program (EFAP)
Profit sharing
RRSP match
Personal Milestone Recognition Program
Perkopolis Partnership
Safety shoe reimbursement
Employee Referral Bonus Program
Employee discounts on in store purchases
OUR MISSION Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
OUR VISION Be the preferred wholesaler by providing superior customer experiences.
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Final candidates will be required to undergo an assessment and security screening , including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

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📌 Inside Sales - Plumbing (Alberta)
🏢 Bartle-
📍 Alberta