Lead the parts and service departments at Island Owl Mazda, located in Campbell River, BC. This agile role focuses on exceptional customer experiences and operational excellence.
As Fixed Operations Manager, you will oversee day-to-day operations, mentoring the team while ensuring compliance with performance metrics and Mazda standards. Your leadership will foster a culture of collaboration and accountability, enhancing the service experience for every customer who walks through the door.
Key Responsibilities:
• Lead and develop the Fixed Operations team and support staff
• Ensure productivity, efficiency, and profitability of service operations
• Monitor key performance indicators for operational success




• Develop strategies to increase service revenue and control expenses
• Maintain high customer satisfaction and loyalty standards
Requirements:
• 3-5 years in automotive service management or supervisory role
• Strong technical knowledge of vehicle systems and repairs
• Proven leadership and team motivation skills
• Excellent communication and conflict-resolution abilities
• Valid driver’s license and clean driving record
Become part of a community-focused team dedicated to delivering exceptional automotive service at Island Owl Mazda.
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📌 Fixed Operations Manager at Island Owl Mazda (Campbell River)
🏢 Steve Marshall Group
📍 Campbell River