Elevate customer experiences as an Alterations Customer Service Representative at David’s Bridal. Engage with customers through appointments, fitting services, and garment preparation to ensure satisfaction.

The Alterations CSR role at David’s Bridal focuses on delivering superior customer service by welcoming and assisting clients over the phone and in-store. You will manage appointment scheduling, effectively communicate garment alteration services, and maintain a clean service area. Your proactive approach contributes to our goal of providing Five-Star Customer Service to every customer.

Key Responsibilities:
• Welcome and service customers in person and virtually
• Schedule appointments and manage customer flow




• Explain alteration details and enhance customer confidence
• Maintain organized alterations area and garment standards
• Process transactions accurately at cash wrap

Requirements:
• High school diploma or equivalent education
• 1-2 years of retail experience in apparel
• Familiarity with computerized POS systems
• Prior sewing experience is preferred
• Ability to maintain high dress code standards

Deliver exceptional service and expertise in garment preparation to enhance customers' special moments at David’s Bridal.
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📌 Customer Service Representative for Alterations (Ontario)
🏢 David
📍 Ontario