Elevate visitor satisfaction as the Guest Experience Leader at Okanagan Gondola in Vernon, British Columbia. This full-time role focuses on enhancing guest interactions and driving retail performance.

We are looking for an energetic candidate with a solid background in hospitality to oversee all guest-facing operations. You will manage admissions, ticketing, and event coordination while ensuring guests receive exceptional experiences. Your leadership will also focus on retail sales and creating memorable moments for visitors.

Key Responsibilities:
• Lead exceptional guest experience delivery
• Manage Guest Services Desk and admissions
• Administer ticketing software and systems
• Oversee operations for two retail locations
• Plan and execute community events and group experiences

Requirements:
• 5+ years in leadership roles within hospitality
• 2+ years managing front-line teams
• Strong background in customer service
• Excellent organizational and communication skills
• Proven team development and leadership experience

Head the guest experience strategies at Okanagan Gondola and make every visit unforgettable.
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📌 Guest Experience Leader at Okanagan Gondola (British Columbia)
🏢 Okanagan Gondola
📍 British Columbia