Kickstart your career with Blue Ant Media as an I.T. Support Analyst on a 13-month contract. This entry-level role focuses on delivering exceptional technical solutions and customer support.

As a key member of the I.T. team, you will be the first point of contact for all technological inquiries in our head office and work with international teams. Your technical knowledge will be crucial in resolving helpdesk requests and providing remote support. This role requires a blend of problem-solving skills, proactive communication, and a commitment to high-quality service.

Key Responsibilities:
• Respond to helpdesk and email requests timely
• Provide face-to-face assistance and remote support
• Configure and troubleshoot Mac/Windows systems




• Administer end user accounts in Active Directory
• Troubleshoot network connectivity issues

Requirements:
• College diploma or relevant experience in I.T. support
• Solid organizational and prioritization skills
• Excellent verbal and written communication abilities
• Analytical and problem-solving aptitude
• Knowledge of networking concepts and Windows Servers

Discover a fulfilling role engaging with technology and enhancing user experiences at Blue Ant Media.
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📌 Entry Level I.T. Support Analyst Role (Ontario)
🏢 Blue Ant Media
📍 Ontario