Join our IT team as a Desktop Support Technician, offering top-notch technical assistance to employees. Leverage your skills in network support and hardware troubleshooting for smooth system operations.

We're seeking a knowledgeable IT Support Engineer for desktop support responsibilities. You'll manage user accounts in Active Directory, resolve hardware and software issues, and set up network connectivity. Your proficiency in tools like Service Now will be invaluable for effective problem resolution and collaboration.

Key Responsibilities:
• Provide desktop support for hardware/software troubleshooting
• Install and maintain computer systems and peripherals
• Configure and troubleshoot network connectivity issues




• Manage user accounts and permissions in Active Directory
• Respond promptly to help desk tickets and escalate as necessary

Requirements:
• Experience as a Desktop Support Technician or similar role
• Solid understanding of network administration and IT support
• Proficiency in Windows, Linux, and Mac OS
• Familiarity with Microsoft Office productivity software
• Excellent communication and interpersonal skills

Utilize your IT support skills to ensure our systems operate efficiently and effectively.
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📌 IT Support Engineer Desktop Technician (Quebec City)
🏢 Sybex Support Services
📍 Quebec City