Elevate customer service standards with the Town of Ajax as a Customer Service Representative. This temporary role offers hands-on experience resolving client issues and managing facility inquiries.

The Town of Ajax is hiring a Customer Service Representative for a full-time, three-month contract. This position requires excellent front-line customer service skills, familiarity with ActiveNet software, and a solid ability to manage accounts receivables. You will serve as the first point of contact for clients, ensuring smooth operations and managing public inquiries effectively.

Key Responsibilities:
• Provide exceptional customer service to clients, resolving complaints promptly
• Act as the front desk agent, handling inquiries accurately
• Respond to telephone calls and emails in a timely manner




• Process sales and registrations efficiently, ensuring the accuracy of transactions
• Mentor part-time Customer Service Representatives with guidance and support

Requirements:
• 1-year Business Certificate in relevant field
• Minimum 2 years experience in customer service
• Proficient in accounts payable and receivable
• Experience with ActiveNet recreation software
• Standard First Aid with CPR C certification

Bring your leadership and customer service expertise to enhance client engagement at the Town of Ajax.
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📌 Customer Service Representative Ajax (Ontario)
🏢 Town of Ajax
📍 Ontario