Pilot Implementation & Project Manager (British Columbia)

Pilot Implementation & Project Manager (British Columbia)

08 Oct
|
Primehealthapp
|
British Columbia

08 Oct

Primehealthapp

British Columbia

Location: Hybrid (remote, in-office, and on-site with customer) in Vancouver, BC Type: Full-time contract or permanent Salary range: $70,000 - $95,000 CAD/year Start Date: As soon as possible

Join Us at PrimeHealth!
PrimeHealth is building the future of accessible disability and health management. Our platform helps large employers and health authorities modernize and humanize how they support people off work due to illness or injury. We’re currently launching a high-impact pilot with Fraser Health and the BC Nurses’ Union (BCNU).

We are a lean and rapid-moving team led by seasoned tech and clinical founders. We are deeply collaborative and human-focused. We build with our users—not just for them.

About the Role
We’re looking for a flexible, high-initiative project manager to lead the day-to-day coordination of our pilot project and support our agile product development. This is an ideal opportunity for someone early in their product management career who wants to grow into a blended internal + external-facing role.

You’ll work closely with the CEO/CTO (Rob Parker) and Chief Clinical Officer (Carey-Jo Hoffman) to:

Manage timelines, communication, and deliverables across our Fraser Health/BCNU pilot project

Support agile development processes and help shepherd features through design, build, test, and release

Provide hands-on user support during the pilot and translate user feedback into action

Keep communication flowing between developers, end users, clinical stakeholders, and leadership

Coordinate user training and ensure the pilot runs smoothly for everyone involved

This role will touch everything from Jira tickets to training logistics to strategy decks.



It’s a great opportunity to learn by doing, while having high visibility across operational, technical, and executive teams.

Key Responsibilities

Serve as the main point of coordination for our Fraser Health & BCNU pilot project

Track milestones, organize meetings, and ensure pilot stakeholders are aligned and supported

Help deliver a white-glove onboarding and support experience for pilot participants

Coordinate and deliver training and orientation sessions with clinical and operational staff

Provide first-line user support (alongside the founders) and help resolve issues quickly

Collect, analyze, and share pilot feedback to inform development and implementation

Agile Product Development

Support sprint planning, daily standups, and retrospectives

Collaborate with Rob (CEO/CTO) on backlog grooming and feature prioritization

Help write, clarify, and track requirements documentation, user stories, and acceptance criteria

Ensure cross-functional visibility into development timelines and priorities

Participate in QA and help maintain our "support while building" feedback loop

Cross-Functional Communication

Liaise with Fraser Health and BCNU project leads

Collaborate with internal team members (engineering, design, clinical, leadership)





Facilitate communication between users and developers

Create concise updates for leadership and external stakeholders

About You

We’re looking for someone who is:

Organized, detail-oriented, and proactive in managing multiple workstreams

Curious, empathetic, and motivated to build great tools for people with complex health journeys

A clear communicator across all levels - technical teams, clinical users, and C-suite

Comfortable working in ambiguity, and able to figure things out without a rigid playbook

Interested in growing into a product leadership role over time

You Have

2-3 years of experience in a project coordination, implementation, or junior product management role

Exposure to agile development (Scrum, Kanban, or hybrid)—formal Product Owner experience is a bonus but not required

Familiarity with tools like Jira, GitHub, Slack, Google Workspace, etc.

Excellent written and verbal communication skills

Experience in healthcare, digital health, government, or union-based environments is a strong asset but not required

What We Offer

A front-row seat to a high-impact digital health pilot with real-world change potential

The opportunity to shape your own role and grow into a future product or program leadership position post-pilot

Close collaboration with founders and a mission-driven team

A hybrid working environment

Competitive salary in line with early-stage venture-backed companies

One experience you’ve had coordinating a project or product team

What you'd hope to learn or grow into in the next 12-18 months

#J-18808-Ljbffr

📌 Pilot Implementation & Project Manager (British Columbia)
🏢 Primehealthapp
📍 British Columbia

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