When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job TitleLC/LCMS Operations Product Manager (Woodbridge, ON) Location(s) Woodbridge
Location: Hybrid remote in Woodbridge, ON with 3 days on site and 2 days working remote.
Responsibilities: Quality & Supply Chain Support Process overhaul, to drive lower Warranty Spend% of Revenue, and lower DOA% (Dead-on-Arrival), by collaborating seamlessly with R&D;, Service, Manufacturing and Product team.
Serve as the first point of triage for field quality escalations and supply chain issues — gathering information, routing to the appropriate owner (Quality, Manufacturing, Supply Chain), and tracking resolution to closure
Maintain live escalation tracker for the product line; provide regular status updates to the Strategic PM and VP Product Line
Coordinate with Operations and Supply Chain on parts availability, lead times, and backlog — communicating timeline impacts to commercial stakeholders
Commercial Operations Support
Support the sales organization with product configuration guidance, compatibility questions, and order-specific queries that require product management input
Maintain and update competitive comparison resources, product FAQs, and technical specification sheets as product and competitive information evolves
Track key product line KPIs — order intake, backlog, inventory, and field feedback — and provide regular reporting to the Strategic PM
Support NPI launches with operational readiness tasks: SAP setup, price book entry, configuration guide development, and sales team resource publication
Pricing Administration
Administer and maintain the product line price book — updating pricing in systems,



managing price exception tracking, and preparing periodic price review data for the Strategic PM's approval
Support periodic list price review cycles: gathering competitive pricing data, preparing margin analysis, and coordinating system updates following approved changes
Process special pricing requests within delegated authority limits; elevate above-threshold requests to the Strategic PM with supporting data
SKU & Lifecycle Management
Maintain the product line's SKU catalogue — adding new configurations, managing change notifications, and retiring discontinued products in coordination with Operations and Supply Chain
Support product lifecycle decisions (introduce, sustain, end-of-life) by preparing operational analysis
Own end-of-life communications and phase-out execution for discontinued products — coordinating inventory rundown, customer notification, and field communication
Maintain accurate product documentation — specifications, compatibility matrices, regional configuration guides — as the product line evolves through sustaining changes
Qualifications & Experience Required Demonstrated high agency and a hands-on approach, with a track record of taking initiative, overcoming roadblocks, and delivering tangible results in complex, matrixed organizations.
Exceptional cross collaboration skills to translate ambiguous process, systems into clear and well defined KPIs, driving unified Scorecard approach – One team.
Excellent leadership and communication skills, with the ability to influence diverse stakeholders, mentor product managers, and build consensus across departments.
Minimum 2–7 years of experience in product/project management, marketing, product operations,



or a closely related commercial or operational role within scientific instrumentation, analytical instruments, or laboratory equipment
Familiarity with product lifecycle management concepts: SKU management, pricing administration, and product change management
Robust organizational skills and attention to detail — able to manage multiple concurrent operational workstreams without losing accuracy or follow-through
Experience working cross-functionally with Operations, Supply Chain, Quality, and commercial teams in a matrixed organisation
Proficiency with ERP systems (SAP preferred) for product data management, pricing, and order management
Bachelor's degree in Chemistry, Engineering, Business, or a related discipline
Preferred Scientific or technical degree with hands-on laboratory experience — providing the technical grounding to understand product specifications and customer application context
Experience supporting a product launch in a product management or technical marketing capacity — familiarity with launch readiness tasks and go-to-market execution
Familiarity with analytical instrument categories relevant to the chrom product line
The annual compensation range for this full-time position is $120,000.00 to $135,000.00.
The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
Are you ready to help improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that’s exactly what you’ll do.
From our dedicated scientists and world-class operations employees to our innovative R&D; professionals and committed sales and service groups, we’re a unique team of 5,000+ global colleagues who come to work every day knowing we’re making a difference. Through innovation, collaboration, and believing in our mission, we strive to create an inspiring and inclusive culture for our employees, so that they can be their best and, together, create a better tomorrow.
Join us today.

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📌 LC/LCMS Operations Product Manager (Woodbridge, ON) (Ontario)
🏢 PerkinElmer
📍 Ontario