Drive sales performance as a Sales Manager at Michaels in Mon-Saint-Constant, QC. Lead a high-performing team to enhance customer experiences and achieve KPI targets through effective coaching and operational excellence.

This role supports the Store Manager in maintaining adherence to standard operating procedures and company policies. You will model customer service best practices, maintain the sales floor's standards, and oversee various in-store programs. Your ability to drive a customer-focused culture will ensure consistent results and operational continuity.

Key Responsibilities:
• Assist in managing compliance with SOPs and company programs
• Coach team members on customer experience and selling behaviors
• Provide Manager-on-Duty coverage,



ensuring leadership on the sales floor
• Oversee in-store events like Balloons birthday parties
• Train and develop employees through structured onboarding

Requirements:
• Experience in retail sales management preferred
• Solid customer service orientation
• Ability to lift and carry up to 50 pounds
• Flexibility to work nights and weekends
• Familiarity with POS systems and omni-channel service

Leverage your leadership skills in driving sales and creating engaging customer experiences at Michaels in Mon-Saint-Constant.
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📌 Sales Manager at Michaels Mon-Saint-Constant (Quebec City)
🏢 Michaels Stores
📍 Quebec City