Toronto Kia is currently seeking a Service Manager to join our leadership team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:
This role is responsible for the overall performance and profitability of the Service Department with oversight and management of Service Advisors, Support Staff, Technicians and Apprentices.

This Management role is responsible for ongoing planning and collaboration with other department leaders; executing on objectives, goals and growth strategies; ensuring compliance with process and procedures; motivating and coaching team members for performance; improving efficiencies; driving sales and championing the customer experience.

Required Qualifications:
Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

Our leaders are excellent communicators who love working directly with both customers & co-workers and who are businesspeople and people-people. Our leaders understand that the best team will provide the best customer service and as such,



make attracting and retaining talent a top priority because it is critical to our success. Fostering a team of happy, empowered and engaged individuals is a key priority of this leadership role.

Candidates must possess:

Valid driver’s license

Minimum High School Diploma

Post-Secondary Education Preferred

Previous leadership experience in Retail Automotive Service

Experience managing repair order flow, shop productivity and technician performance

Experience with dealership management systems in general

Preferred Qualifications:

Experience with CDK, DealerMine, Autopoint

Kia Dealership Experience

Automotive certifications (OEM training, Service Management training, or similar)

Why We’re Awesome:

Commitment to an exceptional employee experience

Full benefit programs & competitive compensation plans

Employee and Family Assistance Program

Collaborative work environment & group support

Toronto Kia is an equal prospect employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at (phone hidden) or [email protected] tomake your needs known in advance.

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📌 Service Manager (Ontario)
🏢 CanadaOne Auto Group
📍 Ontario